BeneFAQ Training Videos
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#1 Introduction (2 min)
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#2 Dashboard (3 min)
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#3 Manage Menu (5 min)
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#4 FACT Report (5 mins)
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Best Practice Wording for School Websites & Parent Instructions
Here is our recommended wording for your website and to share with parents regarding the use of the BeneFAQ system when applying for financial aid. PLEASE NOTE: There are NO paper applications. All applications must be completed using the online system which can be accomplished using a computer, tablet or mobile device. Additionally, requested documents from parents are to be uploaded to their account on the "Requested Documents" page. If parents have trouble they should contact us for assistance by emailing help@benefaq.com or calling 303.586.1507. Schools may reach us on a direct line at 303.219.0222.
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WORDING FOR YOU TO USE
Our school offers need-based grants, as funds are available, to make tuition affordable for more families. We use a third-party organization to help us accurately and fairly assess a family’s ability to pay and, after review, award grants accordingly. BeneFAQ (formerly known as Confidential Financial Services or CFS), has been supporting Christian families for over 20 years. They understand the importance of you providing your child with a Christian education, which is why we are glad to partner with them in this, their area of expertise. Their application process will request financial information from you that primarily consists of income, expenses, assets, and debts. BeneFAQ uses that information to calculate a “Family Anticipated Contribution Total” (FACT Report) and sends us that information. Once received, we will reach out to you to discuss the results.
OPTIONAL: Our process then includes a review of your financial plan for improving financial health and gradually reducing grant reliance in future years. Your plan can be crafted by working with a financial counselor, a pastor, or with a member of our Board. Our meeting can also address ways you could possibly provide non-monetary contributions to the school in exchange for grant funds, as we are always delighted to have (and need) helping hands in a variety of areas.)
To apply for tuition assistance for the upcoming school year, here is an outline of the steps you will need to fill out your confidential financial application through BeneFAQ. Our school number is #####. Follow the directions below.
Step 1: Navigate to www.benefaq.com and create a new account if you do not yet have one in the new BeneFAQ system. *Your former login credentials with CFS will not work on the new site. You will need to create a new account with BeneFAQ.
Step 2: Once you are at the site, select the “Parent Login” button from the upper right.
Step 3: Create an account, entering all the information requested and click register which will sign you in for the first time (returning users can then sign in using the sign in section on the left).
Step 4: Click the APPLY button.
Step 5: Enter the correct application year, enter your school number in the search window or begin typing our school name and select it when it appears. Several schools have similar names, so please make sure you are selecting our school.
Step 6: Read all instructions on each page.
Step 7: The application is predominantly constructed in an “interview” style. Complete the application and DO NOT SKIP any questions.
Step 8: At the end of the application, once you have reviewed your entries and click “Submit App & Proceed” you will be asked to upload specific information based on the way you completed your application.
If you have questions about your application of supporting documents, it is best to use the inline messaging system. BeneFAQ is prompt in their replies and will be very willing to help you as necessary. You can also email help@benefaq.com.
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WORDING FOR YOU TO USE
Our school offers need-based grants, as funds are available, to make tuition affordable for more families. We use a third-party organization to help us accurately and fairly assess a family’s ability to pay and, after review, award grants accordingly. BeneFAQ (formerly known as Confidential Financial Services or CFS), has been supporting Christian families for over 20 years. They understand the importance of you providing your child with a Christian education, which is why we are glad to partner with them in this, their area of expertise. Their application process will request financial information from you that primarily consists of income, expenses, assets, and debts. BeneFAQ uses that information to calculate a “Family Anticipated Contribution Total” (FACT Report) and sends us that information. Once received, we will reach out to you to discuss the results.
OPTIONAL: Our process then includes a review of your financial plan for improving financial health and gradually reducing grant reliance in future years. Your plan can be crafted by working with a financial counselor, a pastor, or with a member of our Board. Our meeting can also address ways you could possibly provide non-monetary contributions to the school in exchange for grant funds, as we are always delighted to have (and need) helping hands in a variety of areas.)
To apply for tuition assistance for the upcoming school year, here is an outline of the steps you will need to fill out your confidential financial application through BeneFAQ. Our school number is #####. Follow the directions below.
Step 1: Navigate to www.benefaq.com and create a new account if you do not yet have one in the new BeneFAQ system. *Your former login credentials with CFS will not work on the new site. You will need to create a new account with BeneFAQ.
Step 2: Once you are at the site, select the “Parent Login” button from the upper right.
Step 3: Create an account, entering all the information requested and click register which will sign you in for the first time (returning users can then sign in using the sign in section on the left).
Step 4: Click the APPLY button.
Step 5: Enter the correct application year, enter your school number in the search window or begin typing our school name and select it when it appears. Several schools have similar names, so please make sure you are selecting our school.
- Proceed to enter your credit card information and click the button “Pay and Create App” to proceed.
- Your credit card will be charged $35. The charge will come through as SchoolRIGHT or BeneFAQ.
- Once you pay, your application will be available to begin entering information.
Step 6: Read all instructions on each page.
- On the left are listed all the sections of the application that you will be completing.
- When a page is completed, that section of the left-hand menu will be indicated with the color green. Sections in gray have not been completed.
- If you exit and return later, simply find the next section you need to complete and continue from there. Click “Save and Continue” at the bottom of each page to proceed to the next page.
- If you have questions, please click the Questions/Clarifications link on the upper right-hand side of the page and write your question. This will send a note to BeneFAQ and they will respond in as timely a manner as possible. In some cases it may take up to 24 hours to receive a response. They are closed on weekends and holidays.
- When they respond, you will receive an email indicating that a message awaits for you in your account. A number indicator will appear next to the Messages link on your dashboard showing that you have an unread message. Click “Messages” to see the message.
- If you have any issues with the messaging, you can email help@benefaq.com.
Step 7: The application is predominantly constructed in an “interview” style. Complete the application and DO NOT SKIP any questions.
Step 8: At the end of the application, once you have reviewed your entries and click “Submit App & Proceed” you will be asked to upload specific information based on the way you completed your application.
- Click the checkbox to upload that document. YOU CANNOT SELECT MORE THAN ONE file at a time to upload. Please use the “Add” button under Pay Stubs to add additional pay stubs and the “Additional Documents” section for other items requested.
- If you are not able to upload your tax returns in one complete document, please use “Additional Documents” to add the pages.
- If you need to send numerous single pages for some reason, please reach out to BeneFAQ and they will provide instructions to do so.
- BeneFAQ will begin verifying your application once they begin receiving documents from you.
- BeneFAQ will message you through the inline messaging system if they need further clarification on anything. Please use this system to respond to those inquiries.
If you have questions about your application of supporting documents, it is best to use the inline messaging system. BeneFAQ is prompt in their replies and will be very willing to help you as necessary. You can also email help@benefaq.com.
BeneFAQ Logo You Can Use
Please feel free to use any of this logo on your website regarding the use of BeneFAQ for your tuition aid application process. This is optimized for web use only. If you require higher graphic resolution, please email us at help@benefaq.net or call us at 866.222.1820 and ask for Clint. RIGHT CLICK and "SAVE IMAGE AS." This is to be used only as intended and no modifications my be made.
